Check the customer allowance before deciding how to add more contacts.
1. Read the current allowance
Open the account menu → Billing and Plan. Find the Customers usage and limit.
2. Compare the options
Review the customer allowances on the plans shown in your account. If you want to keep a lifetime or other existing deal, ask support which extra allowance is available for that deal.
3. Give support a clear request
Include your current customer limit and the total number you need. Confirm the terms and price before making a purchase.
4. Keep existing history
Do not remove a customer’s genuine documents or payments just to bypass a limit. Review duplicates and any supported archive restrictions separately.