Connect Razorpay’s subscription notifications to the correct Invoice Crowd account.

1. Save the Razorpay account

Open Payment Methods → Razorpay. Match the account and Sandbox or Live mode. For a new account, use Generate & Copy for the dedicated webhook secret, then save. This is separate from the API secret.

The Razorpay form separates the webhook secret from the gateway credentials.

2. Copy the assigned URL

Reopen the saved account with Edit. Copy the permanent webhook URL. Check that the Key ID and mode match the Razorpay account you intend to configure.

3. Configure notifications in Razorpay

In the Razorpay Dashboard, open Accounts & Settings → Webhooks and add or edit the webhook. Enter that exact URL and dedicated secret. Select subscription.charged and subscription.cancelled as Active Events and enter the alert email. See Razorpay’s webhook setup instructions for the current provider screens.

4. Verify the setup

Save in Razorpay and check the webhook is enabled for the matching business and mode. Use the provider’s event history to investigate an actual missing notification; do not record a second payment just because a notification is delayed.