Use the sign-in recovery flow if you cannot access your account.
1. Request the link
From the sign-in page, open the password recovery option. Enter the email used for your Invoice Crowd login and choose Send Reset Link.
2. Open the current message
Check that mailbox, including spam. Open the latest reset link and use the new-password form. Enter the new password and confirmation only in Invoice Crowd.
3. Complete sign-in protection
Sign in with the new password and complete the configured authenticator or email-code step. Keep any recovery codes private.
4. If you cannot recover
If you cannot access the registered email or complete the offered recovery, contact Human Support for the ownership-check process. Do not create another business account to access the first account’s records.