Use the recorded transmission status to decide the next step.
1. Open the source invoice
Find the electronically submitted invoice and review its current Peppol result or history.
2. Handle a pending result
For Pending confirmation, use Refresh Peppol Status. Do not send the same invoice again just to check it.
3. Review a rejection
Read the validation message and correct the identified permitted fields. Recheck the document and use the supported next action only after the issue is resolved.
4. Escalate an unclear result
Give support the invoice number and visible transmission message. Submitted or delivered invoices can block ordinary void/delete; a genuine sale correction may require a credit note.