Start from one supplier when you need to trace a purchase or payment.
1. Find the vendor
Open Purchases → Vendors and open the supplier’s view or workspace action. Confirm its name and contact details.
2. Open the related document
Review its purchase orders, bills, vendor credits, or payments. Match the document number, currency, and date to the transaction you are checking.
3. Trace the balance
For an unpaid bill, check its payment history and any applied vendor credit. A credit or cash refund is different from a payment you made to the supplier.
4. Review the statement
Use the supplier statement when you need activity for a period or an outstanding balance. Check the scope before downloading or sharing it.