Review what your account includes and when its current paid period ends.
1. Open Billing and Plan
Open the account menu and choose Billing and Plan. Read Current Plan and its status.
2. Check the dates
Review the renewal state, paid-through date, and any notice. A lifetime plan has no subscription renewal; a cancelled renewal can still have time left in its paid period.
3. Review usage
Read the allowances for customers, business profiles, team members, and other features. Compare the used amount with the allowed amount.
4. Investigate a discrepancy
If the plan or a recorded payment looks wrong, contact support with the account email, receipt reference, and the displayed message. Do not rely on a price from an old help article.