Close a bank reconciliation only after the statement and recorded transactions agree.
1. Review the open period
Open the reconciliation workspace for the correct account and statement period. Check unmatched rows and the displayed closing balance or difference.
2. Finish the review
Confirm accepted matches and any genuine adjustments against the bank statement. Do not add an unexplained balancing amount to force the difference to zero.
3. Close the period
Use the displayed close or finish action when the required checks pass. Review its confirmation and verify the period appears in History.
4. Reopen only for a correction
In History, choose the period’s reopen action if you have permission. Enter the reason, review the confirmation, and make the intended correction before reconciling again.