Ask support to review an account closure request and its scope.
1. Make the request as the owner
Open the in-app help options and choose Human Support. State that you want to request account closure and identify the account email. Do not include passwords or sign-in codes.
2. State the intended scope
Explain whether you mean stopping renewal, closing one business, or closing the entire account. These are different requests.
3. Review ongoing work
Download the records you need and review outstanding customer and vendor transactions, scheduled activity, and team or portal access with support.
4. Confirm the consequences
Ask support to explain what can be closed, what must be retained, and whether any step is irreversible before you confirm the final request. A plan-renewal cancellation is not an account-deletion confirmation.