A password change can stop keys or ask a connected app to sign in again.
1. Identify the connection method
Open Account menu → Integrations. Find the app under Connected Apps, AI Connections, or Developer API.
2. Review its status
Check the app’s authorization message or the key’s expiry and status. A connection key or API key can stop after a password change.
3. Reconnect through the intended service
Follow How to Connect for the trusted app, or use the key’s supported renewal/replacement flow. Review the business and permissions again.
4. Check pending work before retrying
Inspect the original record and automation history. Do not replay a business action blindly if it may already have saved before the connection stopped.