Payments Received shows money recorded from invoices, advances, and overpayments.
1. Open Payments Received
Go to Invoicing → Payments Received. Use customer, date, and search filters to find the receipt.
2. Match the receipt
Check customer, date, amount, currency, method, and reference. Use the invoice links to open the documents the payment settled.
3. Inspect unused money
For an advance or overpayment, review the Unused amount and status. Open Refunds and Applications to see what remains.
4. Check invoice history
If the receipt is linked to an invoice, compare that invoice’s Manage Payments → History before recording another payment.