Reminders, late fees, and email delivery
Set a flat or percentage late fee and check when it applies
Choose a flat fee or a percentage for invoices that qualify for late fees.
Change reminders on one invoice without changing the default
Choose reminder schedules on the invoice you want to follow up, without changing the business default.
Check why an older invoice did not send a reminder
A new business reminder default does not enroll all older invoices.
Choose reminders for estimates that are awaiting a response
Choose reminders for an estimate that is still waiting for the customer’s response.
Review an email with an uncertain delivery status
An uncertain email attempt needs review before you try another send.
Troubleshoot a document email that was not received
Use the document’s recorded attempt and recipient to investigate a missing email.
Connect Gmail to send documents from your address
Send documents from a Gmail or Google Workspace address that supports app passwords.
Choose automatic invoice reminders for new invoices
Choose which reminder schedules a new invoice starts with. You can still change the choices on an individual invoice.
Connect Gmail with an app password
Create a password just for Invoice Crowd when your Google account supports it.
Change the default wording of document emails
Change the wording your team sees when preparing a document email.
Use your own outgoing email server
Use your email provider’s outgoing server for one business.