Connect the Payoneer account you already use and review its onboarding or request status.
1. Open Payoneer
Choose Payment Methods → Payoneer → Add New. Enter a nickname and the email address associated with the intended Payoneer account.
2. Complete the connection
Save and follow the secure onboarding or status action shown for that account. Do not enter your Payoneer password in Invoice Crowd or chat.
3. Check the account status
Return to Payment Methods and review the displayed onboarding or approval state. A pending connection does not establish that a payment request can be used.
4. Review a request separately
Offer the saved account on an eligible invoice. Check its payment request’s own status and reference before treating the request as money received. Review any unresolved result with Human Support.